Patrick A. Charmel, President and CEO, Griffin Health Services Corporation
Patrick A. Charmel, President and Chief Executive Officer of Griffin Hospital and its parent organization, Griffin Health Services Corporation, has been associated with Griffin since 1979, when he served as a student intern while attending Quinnipiac University. After serving in a number of administrative positions, he became President in 1998. As President of Griffin Health Services Corporation, he is also the CEO of Planetree Inc., a subsidiary corporation.
Planetree is a not-for-profit organization that supports an alliance of more than 500 healthcare organizations (including acute care hospitals, long term care communities and ambulatory care centers) located across the United States and fifteen foreign countries that are committed to patient empowerment, improving the patient experience, and the delivery of patient-centered care. Charmel also serves as Chairman of the Value Care Alliance of Connecticut, a collaboration of high performing hospitals, health systems, and physician organizations working together to coordinate the delivery of patient-centered, high-quality, and efficient care.
During his tenure, he has positioned Griffin Hospital as an award-winning, innovative organization, recognized as an industry leader in providing personalized, humanistic, consumer-driven healthcare in a healing environment. Under his leadership, Griffin has appeared on the Fortune Magazine list of the 100 Best Companies to Work for in America for ten consecutive years. The Griffin Hospital management team was selected as the Top Leadership Team in Healthcare in the nation for community and mid-size hospitals by HealthLeaders Media.
Griffin has been the recipient of numerous quality, safety and patient experience awards from the various national organizations that measure and monitor hospital performance. Griffin is the only Connecticut hospital to be named a “Top Quality Performer” by The Joint Commission three times, and was recognized by the Premier Inc. healthcare alliance as a winner of the Premier Inc. Award for Quality, putting it in the top 1% of the nation’s hospitals. The hospital received Consumer Reports’ “Top Overall Safety Score in Connecticut” recognition. Griffin was also named one of Newsweek’s World’s Best Hospital for three consecutive years in 2019, 2020, and 2021. Most recently, Griffin was awarded the 2021 Outstanding Patient Experience Award from Healthgrades, which recognizes the top 15% of hospitals nationwide for providing exceptional patient experiences.
Charmel is a co-author of the book “Putting Patients First” which received the American College of Healthcare Executive’s Health Care book of the year award. Charmel and Griffin Hospital have been featured in numerous top-selling business books including “Tribal Leadership – Leveraging Natural Groups to Build a Thriving Organization”; “Case Studies in Transparency – Real-World Ways for Marketers to Educate Consumers”; “Fire Them Up”; “The Disney Way – Harnessing the Management Secrets of Disney in Your Company” and the recently published “The Transformative CEO: Impact Lessons from Industry Game Changers.”
He has completed a three-year term as a member of the National Advisory Council for Healthcare Research and Quality to which he was appointed by the U.S. Secretary for Health and Human Services. He is a Past Chairman of the Board of Directors of the Connecticut Hospital Association, the current Chairman of Diversified Network Services, a for profit subsidiary of the Connecticut Hospital Association and is Chairman of the Value Care Alliance (VCA), a group of five independent Connecticut healthcare systems working together to provide efficient, coordinated, high-quality care for the communities they serve.
Charmel is a past President of the Board of Governors of the Quinnipiac University Alumni Association and a current University Trustee. He received an honorary doctorate degree from Quinnipiac after giving the 2010 graduate commencement address. Quinnipiac University honored him with its Distinguished Alumni Award. He has also received the Distinguished Alumni Award from the Yale School of Public Health, and he is a recipient of the Planetree Lifetime Achievement Award.
After graduating from Quinnipiac University, Charmel received a Masters of Public Health degree from Yale University in 1983. He currently lives in Hamden with his wife, Robyn and their son, Patrick.