Jun 13, 2023 | Customer Experience, Library, Management Practices, Topics
Tien Tzuo, Founder and CEO of Zuora, and the pioneer who coined the term ‘subscription economy’ talks about the ways large enterprises can transform their model to become a truly modern business. Filmed: (04/27/2023)
Jun 1, 2023 | Customer Experience, Library, Management Practices, Topics
Dennis Devine, CEO of Alliant Credit Union, the largest national digital credit union explains their unique model and the keys to success in becoming a top business around customer obsession, exceptional service, and wowing their members. Filmed:...
Dec 7, 2022 | Consumer Products, Corporate Citizenship, Culture, Customer Experience, Industry, Innovation, Library, Management Practices, Technology, Topic / Theme, Topics
Chris Murphy, CEO of Thoughtworks N.A. talks about the company’s servant leadership culture and their commitment to empowering the workforce to provide customers with a successful experience. Filmed: 11/03/2022
Nov 30, 2022 | Consumer Products, Corporate Citizenship, Culture, Customer Experience, Environment / Sustainability, Industry, Innovation, Library, Management Practices, Retail, Technology, Topics
Hal Lawton, CEO, Tractor Supply Co. talks about the company’s servant leadership culture and their commitment to empower the work-force to provide the customers a successful experience. Filmed: 11/01/2022
Nov 10, 2022 | Communications and Public Relations / Reputation, Culture, Customer Experience, Food & Beverage, Industry, Library, Management Practices, Supply Chain - Off/Near-Shoring - Outsourcing, Topics, Transformation
Todd Simon, 5th generation CEO of Omaha Steaks, an iconic brand founded in 1917, talks about growing up in a family business and the valuable lessons learned to achieve significant growth. Todd explains how a vertically integrated company manifests itself in great...
Oct 25, 2022 | Consumer Products, Culture, Customer Experience, Industry, Innovation, Library, Management Practices, Marketing & Brand, Retail, Topics, Transformation
Sharon Price John, CEO of the beloved Build-A-Bear Workshop shares the special brand as they celebrate their 25th anniversary this year and the creation of over 200 million bears! Sharon talks about their new approach for growth and the current journey as she heads...
Oct 14, 2022 | Corporate Citizenship, Culture, Customer Experience, Diversity, Entertainment, Equity, Inclusion, Industry, Library, Luxury, Management Practices, Marketing & Brand, Topics, Travel, Unique Leadership Practices
Lisa Lutoff-Perlo, CEO of Celebrity Cruises, discusses how she maintains balance between her goals and her values. Filmed: 08/18/2022
Sep 23, 2022 | CAYL Gated, Customer Experience, Data, Employee Experience, Financial Services, Human Capital, Industry, Innovation, Library, Management Practices, Topics
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Sep 20, 2022 | CAYL Gated, Customer Experience, Data, Industry, Innovation, IT, Library, Management Practices, Technology, Topics, Unlisted
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