Ron Losby, President of Steinway & Sons — Americas, talks with Robert Reiss about 150 years of Steinway unparalleled quality, perceiving customers as members of the Steinway family, and focusing on exceeding each customers expectations. Losby explains the scope of Steinway customers: Artists, institutions, and others who aspire to be Steinway owners. Losby also talks about how Steinways are exceptional investments, outpacing many standard investment vehicles.
Interview Aired: 08/03/2008