What does it take to quadruple a business in just three years while transforming a centuries-old insurance organization for the future? Peter McKenna, CEO of MSIG USA, shares how the company expanded beyond its traditional focus on Japanese businesses operating in America to become a rapidly growing specialty commercial insurer serving the broader U.S. market. From entering new insurance categories and recruiting hundreds of professionals to embracing an entrepreneurial mindset within a company rooted in Japanese tradition, Peter reveals why disciplined execution, teamwork and a relentless focus on profitability are essential to sustainable growth. He also explores how artificial intelligence and the unprecedented expansion of data centers are reshaping commercial risk, underwriting and claims management, and why faster, smarter decisions will fundamentally change the insurance industry’s relationship with its customers. Throughout the conversation, Peter explains why staying true to a clearly defined mission is the foundation for building an exceptional business.
Recorded on September 17, 2026.