Part B – Workgroup 2 – The Future of Customer Experience

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Workgroup Leader: (Facilitator): Batiste SVP, Client Engagement LexisNexis Risk Solutions

Panelists:

Gene Boehm, President & CEO, AAA
Virgil Miller, President, Aflac Inc.
Brooks Tingle, President & CEO, John Hancock

Recorded: December 12, 2024